Support Services Policy

Support Services

Our intention is to make Magic Minutes as user-friendly and easy-to-use as possible.  We are continually engaging with users to improve the design and add new features.

However, we recognise that it may be the case that users may require some additional support to use the service.

The website contains guidance on how to use the key features of Magic Minutes.

In addition, we have a support desk on Fresh Desk which you can access by clicking here.

You can raise support tickets on Fresh Desk if needed and we will endeavor to respond within one working day for paid users and two working days for free accounts.

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